Pick the symptom that best matches what you see. The WordPress Troubleshooting Finder lists the most likely causes, the safe checks to do first, the next steps, and the guide that explains each fix in detail. It also tells you when a problem is better handed to your host, a developer or a security professional.
This finder suggests likely causes and safe first steps. It cannot see or scan your site and is not a diagnosis. It never asks for passwords or logins, and nothing you choose is sent to us.
Before you change anything
- Back up first. Even a broken site should be backed up before you edit files or the database, so you can undo your changes.
- Change one thing at a time. Test after each change so you know what fixed the problem.
- Never share passwords. No legitimate guide or support forum needs your WordPress password, hosting login or the secret keys in
wp-config.php.
Can’t find your problem? Browse the Errors & Fixes guides or use the WordPress maintenance checklist to catch problems early.